A Honeywell smart thermostat is an easy way to fine-tune how you use your heating and cooling. But like any utility, you might occasionally run into a problem. With the digital display, Honeywell smart thermostats can display an error code that trained technicians will use to figure out what's happening. Here are some of the most likely error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You can encounter this error code if your home’s Wi-Fi internet did not supply an IP address for the thermostat to connect to. This can take place if a router does not complete the Dynamic Host Configuration Protocol, or DHCP. This procedure automatically supplies the necessary IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by verifying that your router can complete the DHCP. Assuming it does, you might also need to power cycle the router and repeat the initial setup process with the thermostat. Doing so should see to it that the DHCP is sent and connects to the smart thermostat.
Honeywell Error Code e02
Error code e02 appears if the password for connecting to your home’s Wi-Fi router was incorrect. When this error code is displayed for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to clear error e02 is ensure you’re typing the correct Wi-Fi password when setting up the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is notified that a heat pump or air conditioner’s monitoring system has recognized a malfunction. For the most part, this appears when the compressor isn’t running despite being instructed to. But this error code could also show up if power is shut off from the outdoor unit for a long period of time. A “High Pressure Fault” error, caused by blocked airflow, can display this error code. Lastly, you may encounter error code 40 if there’s something wrong with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you restart the thermostat and error code 40 reappears, it’s best to get a hold of an experienced technician.
Error Code e43 for Honeywell Thermostats
If the Honeywell thermostat shows error code e43, it is unable to communicate with the router, and by extension the Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reset the router by unplugging it and leaving it that way for a short period. The thermostat may also be disconnected if you’ve recently updated the password or the Wi-Fi’s SSID, which is the name you create for it.
Honeywell Error Code e1
Thermostats utilize sensors to determine the temperature outdoors and indoors. If a sensor breaks down, you might see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can replace the sensor and restart the thermostat, which should resolve error code e1.
Honeywell Thermostat Error 11n
Error code 11n could appear when the thermostat can’t detect a heating or cooling unit. This can mean that the equipment itself is faulty and unable to maintain a connection to the thermostat. This can happen when the wiring is damaged or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can use a voltmeter to find out if there’s a poor electrical connection. If the wiring on your existing HVAC equipment is bad, the technician can replace it. If the thermostat itself is the problem, it should probably be replaced.
Error Code e2 for Honeywell Thermostats
If you’ve noticed error code e2 pop up on your Honeywell smart thermostat, it can mean several different things. For example, one of the sensors used to detect the temperature isn’t operating like it should. In other instances, it means the router was disconnected from power before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code is caused by sensor failure, a technician can troubleshoot and switch out the impacted sensor. Any time the problem comes from disconnected power, all you'll need to do is make sure the router remains on during the setup process.